TERMS, CONDITIONS AND POLICIES

TERMS, CONDITIONS AND POLICIES

:

📄 Store Policies

These policies apply to all purchases made through www.jashtonfit.com. By placing an order, you agree to the terms outlined below. Links to these policies are also shown during checkout.

🔁 Return Policy

Effective Date: 28 July 2025

Digital Products and Online Programmes

All digital sales are final. This includes:

  • Training programmes

  • PDF guides

  • Custom coaching plans

  • Video courses

Due to the nature of digital content, no refunds will be given once access is granted or files are delivered.
If you experience access issues or believe you’ve been charged in error, contact us at josh@jashtonfit.com within 7 days of purchase.

Subscriptions

You may cancel subscriptions at any time via your account dashboard.
Refunds are not provided for any unused portion of your subscription.
Contact us if technical issues prevent access to your programme.

Physical Merchandise (if applicable)

Returns or exchanges are accepted within 14 days only if the item is:

  • Faulty or damaged upon arrival

  • Significantly different from the description

Items must be:

  • Unused

  • In original packaging

  • Accompanied by proof of purchase

Return shipping is at your cost unless the item is defective.
Contact josh@jashtonfit.com before sending any returns.

📄 Terms of Service

Effective Date: 28 July 2025
Website: www.jashtonfit.com
Owner: Josh Ashton (Jashton Fit)

  1. Introduction
    These terms govern your use of www.jashtonfit.com. By using the site, you agree to these terms. Do not use the site if you disagree.

  2. Services Provided
    We offer personal training, strength and conditioning, digital downloads, online coaching, and fitness content.

  3. Eligibility
    You must be 16+ or have guardian consent to use this Website.

  4. Health Disclaimer
    All content is for general fitness purposes only. Always consult a medical professional before starting any programme. We are not responsible for injuries or health issues resulting from our programmes.

  5. Account Creation
    You agree to provide accurate info and keep your login secure.

  6. Payment and Pricing
    All prices are in NZD and subject to change. Payments are processed securely.

  7. Intellectual Property
    All content is the property of Jashton Fit. Do not reproduce or distribute without permission.

  8. Prohibited Use
    You may not use this site for illegal purposes, upload harmful content, or misrepresent yourself.

  9. Cancellation and Termination
    We reserve the right to cancel access for breaches. You may cancel via your account settings.

  10. Limitation of Liability
    We are not liable for any damages arising from use of the site or services.

  11. Governing Law
    These Terms are governed by New Zealand law. Disputes will be handled by NZ courts.

🔒 Privacy Policy

Effective Date: 28 July 2025

We value your privacy and handle your data responsibly. This policy outlines how your information is collected, used, and protected.

What We Collect:

  • Name and contact information

  • Purchase and browsing history

  • Email interactions or feedback

  • Any forms submitted via the website

How We Use It:

  • To provide and personalise services

  • To process payments securely

  • To improve website performance

  • To contact you regarding your services, updates, or offers (if opted in)

Third-Party Services:

Your data may be shared with trusted third parties (e.g. Stripe, Google Analytics) solely for service delivery and performance tracking.

Your Rights:

You can request access to your data, ask for it to be deleted, or unsubscribe from communications at any time by emailing josh@jashtonfit.com.

📬 Contact

For questions or support: